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iturner@qgra.com
Newbie
Joined: 11 Dec 2005
Posts: 1
Location: New Hampshire
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 Posted: Sun Dec 11, 2005 5:04 pm Post subject: DVDRemak Pro user manual does not work |
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| I downloaded the latest DVDRemake Pro user manual and it runs but does not display information in the right hand window. It reports an internet error instead. Anyone else seen this? Suggestions? |
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Rippraff
Newbie
Joined: 08 Dec 2005
Posts: 19
Location: Germany
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| Posted: Mon Dec 12, 2005 10:58 am Post subject: |
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| I can't confirm this. On my W2k SP4 OS everything's working fine. @Dimadsoft team As a suggestion, could you please include the version number of the manual in your announcement? Say "New manual" => "DvdReMake Pro user manual 3.1.3 is released" instead of "DvdReMake Pro user manual is released". Cu Rippraff |
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Statler6
Newbie
Joined: 14 Jul 2005
Posts: 21
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| Posted: Mon Dec 12, 2005 11:54 am Post subject: Re: DVDRemak Pro user manual does not work |
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| iturner@qgra.com wrote: | | I downloaded the latest DVDRemake Pro user manual and it runs but does not display information in the right hand window. It reports an internet error instead. Anyone else seen this? Suggestions? |
Yep, but only if I tried to open HTML help from the network. Anyway, see this Microsoft support article for more information and how to fix it.  |
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DimadSoft
DvdReMake Official support
Joined: 19 Mar 2004
Posts: 2193
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| Posted: Mon Dec 12, 2005 1:59 pm Post subject: |
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| Glad you've resolved the issue. Thanks for posting the link. |
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iturner
Newbie
Joined: 11 Dec 2005
Posts: 2
Location: New Hampshire
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| Posted: Wed Dec 14, 2005 4:12 pm Post subject: DVRemake Pro Uer manual STILL does not work |
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| The problem is NOT resolved on my side. I have some more information to help diagnose the problem I have. One thing that may be different is that I have a program called ZipGenius on my machine which links to zip files and Windows Explorer and allows me to zip and unzip files from within Windows Explorer in all kinds of neat ways. If I run the user manual from within the zip file it works OK, but if I unzip it to a location it then fails to run correctly. Zip Genius uses a temp directory and I found a copy of the file in this temp directory. If I run this file in the temp directory it also works just fine. If I try to move the file to a more convienient place it then fails. Suggestions? iturner |
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toaddub
Forum Admin
Joined: 12 Sep 2004
Posts: 1995
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| Posted: Fri Dec 16, 2005 1:09 am Post subject: |
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| Looks like Zip Genius is not "genius" enough for this file. Try using the well known WinZip or WinRar to extract it. |
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iturner
Newbie
Joined: 11 Dec 2005
Posts: 2
Location: New Hampshire
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| Posted: Fri Dec 16, 2005 3:36 am Post subject: Unzipping it does not work |
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| Zip genius has unzipped thousands of files without a problem. Why is this file the only one that has a problem. Am I the only person with this problem? Anyway I have now I tried the windows unzip and got the same result.. |
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toaddub
Forum Admin
Joined: 12 Sep 2004
Posts: 1995
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| Posted: Fri Dec 16, 2005 4:08 am Post subject: |
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| Maybe the downloaded file is corrupt. Try redownloading again. So far, only you have problem extracting it. Again, try the aboved mentioned programs. |
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CDR-Zone.COM
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