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Win98 blue screen on boot after Nero install

 
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sundevil_1997
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Joined: 02 Feb 2003
Posts: 1

PostPosted: Sun Feb 02, 2003 3:49 am    Post subject: Win98 blue screen on boot after Nero install Reply with quote

I just did a complete reformat/reinstall on my computer, and it was going fine...until I installed the Nero software. now it gives me a blue screen twice on bootup. I have to reboot 3 times before it finally continues on to windows. I have Nero 5.5.10.0, and can't get the lastest version. Now here's the catch...this is a known problem by Windows. http://support.microsoft.com/?kbid=197004 Turns out this problem is caused when I boot up my computer without a CD in the drive....you've got to be kidding. however, I've tried it and it's true. However, since I've missed the window (haha!) of opportunity to contact them today, I'm wondering if anyone else has encountered this problem and has the fix already. I remember a time long ago where they actually made solutions available when they knew a problem existed. Ah well.
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Khaine
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Joined: 21 Sep 2002
Posts: 13

PostPosted: Mon Feb 10, 2003 10:53 am    Post subject: Reply with quote

I don't have a way to resolve your issue, but if you post your PC Specs, ASPI version and if you could check to see if DMA is enabled for your CD ROM drives we might be able to offer suggestions
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