convertx problems

[dmoney08]

I recently tried burning a movie to back up a disc I already own and converted it using the program. No problems doing that, and then it said "burning files to dvd" ended that, the video preview went fine, could see it. Got done w/the burning process, ejected the dvd and tried playing it in a regular dvd player. It said "disc error" I put the dvd back in the computer, and it comes up to the contents of the disc, and has a audio and video file, w/a bunch of other files in each. Any help on what I can do to get this problem resolved? I'm fairly new to this program.

Thanks

Operating System is Vista
Processor is Pentium 4 (6.31)

Thanks again.

[dmoney08]

here is the pcsetup log file (the only one i can find?)

12/12/2007 11:44:29 PM info ******************** Report session closed *********************
12/12/2007 11:44:29 PM info Report: [SUCCESS: Install OK without reboot]
12/12/2007 11:44:29 PM info Driver installed. No reboot required
12/12/2007 11:43:46 PM info No driver has been found on the system. Trying to install new driver
12/12/2007 11:43:46 PM info Installing patin-couffin driver
12/12/2007 11:43:45 PM info ParamStr 1 = "/install16"
12/12/2007 11:43:45 PM info ParamStr 0 = "C:\Program Files\vso\pcsetup\PcSetup.exe"
12/12/2007 11:43:45 PM info User default language : 1033 (0x0409h) - English (United States)
12/12/2007 11:43:45 PM info System default language : 1033 (0x0409h) - English (United States)
12/12/2007 11:43:45 PM info Version 1.37.0.94
12/12/2007 11:43:45 PM info ExeName : "C:\Program Files\vso\pcsetup\PcSetup.exe"
12/12/2007 11:43:45 PM info OS : Microsoft Vista Personal (Build 6000)
12/12/2007 11:43:45 PM info ******************** Report session started ********************

[Kookee]

Please read the sticky pertaing to log files for its location.

cheers

[JJ]

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