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[resolved]Download Counter/CompID Problems

 
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Joined: 17 Mar 2007
Posts: 2

PostPosted: Sat Mar 17, 2007 10:50 pm    Post subject: [resolved]Download Counter/CompID Problems Reply with quote

Issue points:

-Upgraded to Windows XP Professional.

- DimadSoft Download Counter/CompID gives a number, say, 8E0000

- I enter the number at DimadSoft site, I download the corresponding RemakePro package.

- I install RemakePro. I receive an error message stating that the corresponding RemakePro was meant for another computer ID. Then it gives me the 'correct' ID for my computer, say: 000000.

- I return to DimadSoft 72 hours later, I enter the number given: 000000 and download corresponding RemakePro package. I install that, and RemakePro tells me that it is not compatible with my current computer ID, and then gives me the ID I started with 144 hours prior: 8E0000.

- Then another 72 hours.

[Logs retain lines no longer than: "DvdReMake Pro 2.6.7 started - Sat Mar 17 15:21:18 2007"]
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DimadSoft
DvdReMake Official support
DvdReMake Official support


Joined: 19 Mar 2004
Posts: 2193

PostPosted: Sun Mar 18, 2007 4:38 pm    Post subject: Reply with quote

Are you using v2? Most probably drive C: is a removable drive in your system. Try to name some hard-drive as C: or to have some media in removable drive.
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Joined: 17 Mar 2007
Posts: 2

PostPosted: Wed Mar 28, 2007 8:35 pm    Post subject: Reply with quote

Problem resolved.

You were dead on right. My system keeps a removable storage drive. But that, however, wasn't the problem-solving factor. It turned out that my system (up until after your reply) didn't have a drive assigned with the letter C. Once I assigned my removable drive as C:, DVDRemakePro setup went smoothly.

Thanks. Excellent support.
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