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Mightymike
Newbie
Joined: 02 May 2006
Posts: 2
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 Posted: Tue May 02, 2006 4:31 am Post subject: PhotoDVD Preview??? |
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| I have PhotoDVD version 2.2.1.7 installed, I add the pics and the music prepair the imaging (Zoom, Amplitude, Transition ...ect.) click on preview and the slider bar at the bottom moves but nothing else happens. (no pics or music) Nothing. What could be wrong????? |
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claire
VSO Official support
Joined: 20 Jan 2005
Posts: 349
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| Posted: Tue May 02, 2006 1:45 pm Post subject: |
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| Hello, Welcome to the forum! For PhotoDVD this could be the case if you do not have directX installed on you computer. http://www.microsoft.com/windows/directx/default.mspx (free) Could you please report back with twether this fixes your problem or not? thanks |
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Mightymike
Newbie
Joined: 02 May 2006
Posts: 2
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| Posted: Thu May 04, 2006 6:02 am Post subject: Still have have problems with PhotoDVD Preview!!! |
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| I Installed Dirctx and had no success. I still get the slider bar moving with no pics or sound. |
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claire
VSO Official support
Joined: 20 Jan 2005
Posts: 349
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| Posted: Thu May 04, 2006 8:19 am Post subject: |
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| Do you mind taking the time to write to the VSO Support team directly so we can investigate your case? Use this form http://download.vso-software.fr/vsorep.exe say the message is for Claire and if you have an MSN Messenger account could you provide that info in your message. Many thanks, hopefully we can get this figured out quickly for you. If anyone else is having this problem we invite you to contact VSO directly. |
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