Clonedvd2 error message while using DVD+R DL Disc

[partymonger]

Hello all, I am new here, and I was looking to get some info if I can. I just got a new computer, so I dont know all the bells and whistles on it just yet. The problem I am having though, is I just recently installed CloneDVD 2 v2.8.5.1 & AnyDVD v5.8.3.1 I tried to copy several DVDs using single DVDs, and had no problem, but when I tried to copy the same DVDs using DVD+R DLs, I kept getting the same error message: "source data too large" Details: "WriteDVD 14 W2" My computer is Compaq Presario SR1750NX Desktop The DVD writer is: Lite-on TSST Corp. CD/DVDW TS-H552L Driver: Microsoft 5.1.2535.0 on 7/1/2001 Firmware: ??? (16X DVD(+/-)R/RW DL LightScribe drive must use Double-Layer media discs in order to take advantage of the DL technology must use LightScribe-enabled media discs and supporting software in order to take advantage of the LightScribe technology Port type Quantity DVD+R DL Write Once 2.4X DVD+R Write Once 16X DVD+RW Rewritable 4X DVD-R Write Once 8X DVD-RW Rewritable 4X DVD ROM Read 16X CD-R Write Once 40X CD-RW Rewritable 24X CD-ROM Read 40X) Additional Software preloaded on computer: CD/CD-RW/DVD/DVD+RW WinDVD 5 Player Basic (with optional 7.1 upgrade) Sonic DigitalMedia Plus 7.04 Sonic MyDVD Plus 6.2 Sonic DigitalMedia Archive 2 I tried both Memorex Double Layer DVD+Rs & Verbatim Double Layer DVD+R DL. I tried burning at Max speed, and at lower speeds, still got same error. Has anybody else experienced this dillemma?? Any input would be greatly appreciated. Thanks

[SirQUK]

Hi partymonger and welocme to our forums What is the size of the disc you are trying to back up to a DL disc? have you ever looked for updated firmware for your writer? I the sonci software is installed you may have a driver conflist. Sonic install an engine that messes up quite a lot of software at present.

[partymonger]

Thanks for the reply Sir. The size file is 7.5 GB, while the Discs hold 8.5 GB. I have looked to find out which firmware I currently have, but cannot locate it anywhere thru my computer, manage, admin tools, etc..., so I am not sure which firmware I have and whether it needs to be updated. Any suggestions on how to find this info?? I too am also thinking it may be a conflict with Sonic software, I have downloaded Nero, and I will uninstall all the Sonic stuff, and try it with Nero on there, and see what happens. Other than that, I am not sure what else to try!!

[SirQUK]

Go here and download VSO Inspector: http://www.cdr-zone.com/software/cd-dvd_tools/vso_inspector.html Once installed start it up and goto the drive info tab, Here you should se the firmware revision.

[mistertee]

[CDR-Zone.COM]